H.E.L.P. – Happy Electronics and Lighting Professionals, delivered by Specialty Electronics is the perfect solution for commercial clients, part-time residents and homeowners who love to entertain. When you want to ensure everything is working perfectly, even if it’s been sitting idle for weeks, months or even years, we can check all your systems to ensure they are in perfect working order when you arrive for vacation, host a special occasion, or entertain guests. Schedule a service call anytime, whether we installed your electronics system or not. We can support you with:
Naturally, we’ll always be there for you when there is a need for maintenance or repairs, and no one will know your custom system better than us, because we designed it! We always stand by our work. Proactive maintenance checks will allow us to head off problems before they occur, so we’re pleased to offer regular maintenance contracts to our customers.
Hourly Labor rates per technician during standard business hours
(Monday – Friday 9am – 5 pm)
Hourly Labor rates per technician for on-site after hours support
Transportation fees per service visit
Guaranteed response Time
Scheduled Service Times
Preventative maintenance visits per year
Reboot devices with an app on your smartphone or tablet*
$0 per Month
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$150 per Hour
$450 per Hour
$25 per Visit
1 Business Day
$29 per Month
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$145 per Hour
$400 per Hour
$0 per Visit
Same Day
Within 72 hours
1 Complimentary visits per year
$49 per Month
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$140 per Hour
$350 per Hour
$0 per Visit
Same Day
Within 48 hours
2 Complimentary visits per year
$99 per Month
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$135 per Hour
$300 per Hour
$0 per Visit
Within 2 Hours
Within 24 hours
3 Complimentary visits per year
*This feature requires OvrC-enabled surge protection products installed in your home.
The Standard service plan is ideal for those who don’t need prioritized scheduling or proactive health monitoring. It provides basic level support without the additional features offered in our other plans
The Essentials service plan offers valuable benefits, including discounted service labor rates, and an annual on-site system check. It also provides prioritized scheduling and response, ensuring timely and efficient support when you need it most.
The Essentials Plus service plan is our most popular choice, offering outstanding value. It includes discounted service rates, Two on site system checks annually, and priority scheduling for faster service. This plan is crafted to deliver thorough support and ensure peace of mind, making it a top choice for those seeking reliable and efficient care for their systems
